LivePerson (UK) Ltd

Stand Number: C19

LivePerson is the leading provider of intelligent, online engagement solutions, enabling the world’s top brands to deliver a personalised user experience by proactively engaging visitors with real-time solutions for chat, voice and content.

 LivePerson's solutions create meaningful, real-time connections by engaging the right customer, at the right time, through the right channel, driving incremental sales, maximising customer satisfaction and retention, and optimising agent resources.

• Online sales conversions increase by 20%
• Cost of customer service is cut by 25%
• Customer satisfaction exceeds 90%
• Issues are resolved first-time, in real-time
• Net Promoter scores rise to record levels
• Agent resources are optimised (e.g. by deflecting emails)

More than 8,500 companies including Aviva, Barclaycard, BT, EDF Energy, HSBC, MORE TH>N, Nationwide, O2, Royal Bank of Scotland, Sky, Ted Baker, T-Mobile and Walt Disney rely on LivePerson to foster deeper connections with their customers. 

For more information visit www.liveperson.com.