LivePerson (UK) LtdStand Number: C19
- Alex Clifford
- 250 South Oak Way
- Tel: 44 (0) 333 666 5483
- Fax: 44 (0) 870 130 6690
- Email: email@example.com
- Website: www.liveperson.com
- Twitter: twitter.com/LivePerson
- Facebook: www.facebook.com/LivePersonInc
- LinkedIn: www.linkedin.com/company/liveperson
- Customer relationship management
- Call centres
- Ecommerce platforms
- Multilingual content
- Social media - website and social media integration
LivePerson is the leading provider of intelligent, online engagement solutions, enabling the world’s top brands to deliver a personalised user experience by proactively engaging visitors with real-time solutions for chat, voice and content.
LivePerson's solutions create meaningful, real-time connections by engaging the right customer, at the right time, through the right channel, driving incremental sales, maximising customer satisfaction and retention, and optimising agent resources.
- Online sales conversions increase by 20%
- Cost of customer service is cut by 25%
- Customer satisfaction exceeds 90%
- Issues are resolved first-time, in real-time
- Net Promoter scores rise to record levels
- Agent resources are optimised (e.g. by deflecting emails)
More than 8,500 companies including Aviva, Barclaycard, BT, EDF Energy, HSBC, MORE TH>N, Nationwide, O2, Royal Bank of Scotland, Sky, Ted Baker, T-Mobile and Walt Disney rely on LivePerson to foster deeper connections with their customers.
For more information visit www.liveperson.com.