Sponsored by: Frontnow
Customer experience has become paramount in today's competitive landscape. As businesses strive to meet evolving customer expectations, Conversational AI is emerging as a catalyst, empowering businesses to interact with customers in more personalised, efficient, and engaging ways.
In this session, Marc Funk, Co-Founder and Managing Director of Frontnow,
will be presenting how the Frontnow Advisor has significantly improved the customer experience for their clients.
Joining Marc is Jörg Arntz, Managing Director of IFA, one of the world's leading trade fairs for consumer electronics and home appliances. To overcome the challenge of providing an efficient and seamless experience for its visitors, IFA has utilised the Frontnow Advisor, a virtual assistant powered by Generative Artificial Intelligence (GenAI).
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