ExCeL London | 1 & 2 October 2025 | #SEEYOUATDCX25

Explore the cutting-edge technologies, solutions and digital tools revolutionising customer experience

In today’s digital landscape, customers expect a seamless and highly personalised experience. Their perception of your business hinges on this, and they will quickly seek alternatives if their expectations are not met. To stay ahead, you need to be at the top of your game, equipped with the knowledge and resources to invest in the latest technologies and solutions that make your business shine.

 

Digital Customer Expo is the leading event to explore the latest innovations in digital commerce and digital tech. You'll hear insights from leading UK businesses on their strategies for success and engage with cutting-edge suppliers to enhance your customer experience and drive your business forward. 

 

Plus, Digital Customer Expo is part of Digital Transformation Expo, (the UK’s leading Digital Transformation Expo which attracts over 11,000 attendees through its doors). Your badge will also grant you access to its 17+ theatres and 200+ exhibitors, ensuring you make full use of a day out of the office!

DCX why visit

 

 

See our speakers from 2024

What type of businesses attend Digital Customer Expo?

Banking

Gaming

Hospitality

 

Insurance

Retail brands
Travel
 Who attends Digital Customer Expo?

 We welcome all decision-makers from the biggest businesses at Digital Customer Expo including:

 

CTOs

CMOs

CIOs

CDOs

COOs

Heads of eCommerce

Marketing Directors

Lead Architects

Key tech areas

AI & Automation

AI & Automation

Architectures & Platforms

Architectures & Platforms

Chatbots & Conversational AI

Chatbots & Conversational AI

Content Management

Content Management

Customer Contact & Messaging

Customer Contact & Messaging

Customer Experience (CX)

Customer Experience (CX)

Data, Analytics & Insights

Data, Analytics & Insights

ERP & IMS

ERP & IMS

Future of Payments

Future of Payments

Integrations & APIs

Integrations & APIs

Personalisation

Personalisation

Product Information Management (PIM)

Product Information Management (PIM)

User experience (UX)

User experience (UX)

 

 

A small sample of the companies who visited in 2024

Are you a supplier or agency in this space?

If you would like to find out more about exhibiting at Digital Customer Expo 2024 please get in touch today to find out more: 

 

 

 

Come to Digital Customer Expo to... 
Cut through the noise
Cut through the noise

It’s challenging times at the moment. There’s a decline in customer loyalty and everyone is having to find new and innovative ways to appeal to customers – both existing and new. Once you've found them, how do you ensure you keep them engaged and give them an exceptional customer experience?

 

That's why Digital Customer Expo is so essential. It gives you an ideal opportunity to network and learn from people facing similar challenges to you, and includes 40+ sessions designed to help you hear from other leaders who are facing the same challenges.

Meet like minded people
Meet like-minded people

Let’s face it, scrolling through LinkedIn posts, listening to webinars and searching the net just isn’t the same as swapping business cards, talking to people face-to-face, getting coffee, a beer and making game-changing connections in person.

 

At Digital Customer Expo you’ll be surrounded by thousands of like-minded individuals all looking to expand their network and learn from others so they can grow their businesses.

 

It’s why similar obstacles and are thriving despite the uncertain economy. We give you a wide-range of networking opportunities so you can find these people, and start to build meaningful relationships for the future, in one place, at one time.

Find new partners
Find new partners

As more and more enterprise businesses move away from legacy infrastructure to become more agile and composable, partnerships are becoming ever more important.

 

They allow businesses to leverage the strengths of different companies to create a best-in-class solution, expand their offering and provide more value to the customer.

 

Digital Customer Expo gives you the opportunity to discover new partners as well as meet with current partners, in one place at one time.

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Speed up your businesses’ decision-making process

Bringing new technology and solutions into businesses of all sizes takes time, as the decision-making process can be complex and involve many stakeholders from IT, finance and operations.

 

Digital Customer Expo is a unique event as it's relevant to both those in commercial roles as well as technical roles.

 

From those that make the final decision: the heads of technology, eCommerce, product, marketing, operations, development, finance; to those who implement the new tech: the engineers, architects, developers; to those that use the tech: UX managers, content, project, payments and many more! 

What went on?

Join us for a full conference programme that covers burning topics such as AI, CX, customer messaging, digital agility and more. Our programme features thought leaders and rising stars in digital commerce.

 

view 2024 AGENDA

Discuss the key challenges you face with like-minded peers in the exclusive roundtables.

 

Discover more

Explore the exhibition hall and meet with technology experts who specialise in CX/UX, marketing, data, platforms, payments and more.

 

VIEW 2023 EXHIBITORS



Take the opportunity to visit Digital Transformation Expo and meet with even more technology experts! 

 

DISCOVER MORE