Designed to engage and inspire forward thinking strategy and alfa-focused debate, here you will find tactical information andmission critical content you need to navigate the increasingly intricate and rapidly transforming landscape of internet retailing.
Our invitation only events are open to C level executives with decision making and strategy building capacities.
The summit is the best possible source of information on the shifting internet retailing state of play. It will provide answers to most crucial questions arising in the industry right now through first-hand insight from key stakeholders working in the retail, logistics and transportation ecosystem, through contextualised content with training/workshop-like components.
You will come together with the most senior business leaders in retail to challenge the status quo, swap problems and solutions to collaboratively imagine the next iteration of the retail business.
Featured Speakers
Ben Dreyer
Strategy, Sustainability and Operations Director
Boden
Lewe Goldmann
Supply Chain & Operations Director
Cloud Nine Hair
David Hicks
Co-Founder and Chair
XMCoach
Robert Kulawik
COO
Everything5pounds.com
Hannah Lia
Operations Director
Hampers.com
Stephen Robertson
Chairman
Retail Economics
Millie Pearson
Chief Operating Officer
The Edit LDN
Simon Philips
Head of Distribution Development
Pets at Home
Stephanie Mason
Founder and Global CEO
Showpony
Greg Bamford
Global Head of Warehousing and Logistics
Joseph Joseph
Alex Beard
Head of Digital Marketing and Ecommerce
Bushell Investment Group (ALDO, Regis, Supercuts)
Dominic Portman
Founder and MD
Boulevard
Serban Murgoci
Head of Marketplaces
HSNF
Clare Bottle
CEO and Co Founder
UK Warehousing Association
Bobbie Ttooulis
Group Marketing Director
GFS
Dan Withers
Head of Supplier Relationship Management
Sainsbury's
Christos Chamberlain
General Manager UK
Flexport
Zoe Donovan
Digital and Marketing Director
LK Bennett
What's in it for you?
Inspiring keynotes from industry experts and trailblazers
Peer-to-peer roundtables on your specific interest areas/challenges
1-2-1s with hand-picked solution providers to match upcoming projects
A chance to connect in smaller, curated groups vs. large event
“Great opportunity to network and compare notes with fellow professionals”
“Unmissable with fantastic networking opportunities”
“Essential for networking and getting ahead of the curve”
This exclusive invite-only summit is focused on:
Global Heads of Supply chain, Heads of Operations, Heads of Logistics, Heads of Fulfilment, Heads of eCommerce, Heads of Delivery...
Sponsors
AGENDA
08:15 - 09:00
REGISTRATION AND COFFEE
09:00 - 09:10
WELCOMING REMARKS
David Hicks, CEO - TribeCX
09:10 - 09:50
CLOSING THE CHASM BETWEEN CUSTOMER DELIVERY EXPECTATIONS AND OPERATIONAL REALITIES
Hannah Lia, Operations Director - Hampers.com
Zoe Donovan, Digital and Marketing Director - LK Bennett
Bobbie Ttooulis, Group Marketing Director - GFS
Stephen Robertson, Chairman - Retail Economics
09:50 - 10:20
BETWEEN ONLINE AND THE STORE — EMBRACING THE OMNICHANNEL FLEXIBILITY OF THE GIG ECONOMY
Stephanie Mason, Founder and Global CEO – Showpony
Clare Bottle, CEO - UK Warehousing Association
Gianfranco Cuzziol, Group CRM and Personalisation Lead - Natura and Co.
10:20 - 10:50
HOW EMERGING CONSUMER AND COLLEAGUE EXPECTATIONS SHOULD INFORM YOUR DIGITAL STRATEGY
Ben Dreyer, Strategy, Sustainability and Operations Director – Boden
Millie Pearson, Chief Operating Officer - The Edit LDN
Alex Beard, Head of Digital Marketing and eCommerce - Bushell Investment Group (ALDO, Regis, Supercuts)
10:50 - 11:50
ROUNDTABLES
MULTI CHANNELFULFILMENT
SUSTAINABLE PACKAGING
CHANGE MANAGEMENT
TURNING ‘CUSTOMER-FIRST DELIVERY’ INTO A PRACTICAL REALITY
WAREHOUSE AUTOMATION
11:50 - 13:20
ONE-TO-ONE MEETINGS AND NETWORKING REFRESHMENT BREAK
13:00 - 14:00
LUNCH
14:00 - 14:30
BUILDING RESILIENT AND COMPETITIVE SUPPLY CHAINS - Sponsored by Flexport
Lewe Goldmann, Supply Chain and Operations Director - Cloud Nine Hair
Simon Phillips, Head of Distribution Development - Pets at Home
Christos Chamberlain, General Manager UK - Flexport
14:30 - 15:00
UNCOVERING NEW BUSINESS OPPORTUNITIES AND ENABLING EXPANSION —TALKING MARKETPLACES AND MULTICHANNEL RETAIL
Dominic Portman, Founder and MD - Boulevard
Serban Murgoci, Head of Marketplaces - HSNF
15:00 - 15:30
THE ART OF REFINING LOGISTICS AND STREAMLINING DELIVERY OPERATIONS
Robert Kulawik, COO - Everything5pounds.com
Greg Bamford, Global Head of Warehousing and Logistics - Joseph Joseph
Dan Withers, Head of Supplier Relationship Management - Sainsbury’s
15:35 - 16:35
ONE-TO-ONE MEETINGS AND NETWORKING REFRESHMENT BREAK
16:40 - 17:40
ROUNDTABLES & HAPPY HOUR
E-COMMERCE AUTOMATION
SOCIAL & LIVE COMMERCE
CROSS BORDER DELIVERY
THE FUTURE OF DELIVERY
RETURNS AND REVERSE LOGISTICS
17:45 - 18:00
ENDING ON A HIGH NOTE - CLOSING REMARKS
David Hicks, CEO - TribeCX
18:00 - 20:00
EVENING DRINKS RECEPTION
Media Partners
