Clarion Events’ two day Delivery and Logistics Leaders’ Summit deals in bleeding-edge strategy thinking for retailers, pure-plays, merchants, and brands.
Designed to engage and inspire forward thinking strategy and alfa-focused debate, here you will find tactical information andmission critical content you need to navigate the increasingly intricate and rapidly transforming landscape of internet retailing.
Our invitation only events are open to C level executives with decision making and strategy building capacities.
The summit is the best possible source of information on the shifting internet retailing state of play. It will provide answers to most crucial questions arising in the industry right now through first-hand insight from key stakeholders working in the retail, logistics and transportation ecosystem, through contextualised content with training/workshop-like components.
You will come together with the most senior business leaders in retail to challenge the status quo, swap problems and solutions to collaboratively imagine the next iteration of the retail business.
Featured Speakers
Richard Lim
CEO
Retail Economics
Tracy White
CEO
White and Ward
David Hicks
Co-Founder and Chair
XMCoach
Ben Bird
Business Development and Solution Design Director
Yusen Logistics
Colin Dawes
Head of Logistics
Boden
Bobbie Ttooulis
Group Marketing Director
GFS
Gianfranco Cuzziol
Head of Customer
Dr. Martens
Hannah Lia
Operations Director
Hampers.com
Steve Davies
Director of Operations
Abott Lyon
What's in it for you?
Inspiring keynotes from industry experts and trailblazers
Peer-to-peer roundtables on your specific interest areas/challenges
1-2-1s with hand-picked solution providers to match upcoming projects
A chance to connect in smaller, curated groups vs. large event
“Great opportunity to network and compare notes with fellow professionals”
“Unmissable with fantastic networking opportunities”
“Essential for networking and getting ahead of the curve”
This exclusive invite-only summit is focused on:
Global Heads of Supply chain, Heads of Operations, Heads of Logistics, Heads of Fulfilment, Heads of eCommerce, Heads of Delivery...
Previous Partners
AGENDA
08:00 - 09:00
REGISTRATION, BREAKFAST AND COFFEE
09:00 - 09:10
Clarion Events and Chairperson Formal Welcome
CHAIRPERSON: David Hicks, Co Founder and Chairperson, XM Coach
09:10 - 09:30
OPENING KEYNOTE: Zero Tolerance, Maximum Resilience: The New Retail Reality
Richard Lim, CEO, Retail Economics
09:30 - 10:00
PANEL DISCUSSION: Logistics in the Commercial Crosshairs: Balancing the customerpromise with operational realities (Sponsored by GFS)
Moderator: David Hicks, Co Founder and Chairperson, XM Coach
Bobbie Ttooulis, Group Marketing Director, GFS
Hannah Lia, Operations Director, Hampers.com
Steve Davies, Director of Operations, Abbott Lyon
10:00 - 10:30
KEYNOTE: Optimising your peak logistics strategy for customer satisfaction: Lessons 2023 peak and strategies for 2024 (Sponsored by amazon shipping)
Senior Representative, Amazon Shipping
10:30 - 11:30
Peer to Peer Roundtable Discussions
Cross Border Delivery (Sponsored by GFS)
Resilien Supply Chain (Sponsored by Flexport)
Net Zero Logistics (Sponsored by Yusen Logistics)
Enhancing CX VS Operational Costs
Warehouse Optimization-When is the right time to automate? (Sponsored by Autostore)
11:30 - 13:10
ONE-TO-ONE MEETINGS AND NETWORKING REFRESHMENT BREAK
12:30 - 13:30
LUNCH
13:30 - 14:00
PANEL DISCUSSION: Automating Shared User Warehouses (Sponsored by Yusen Logistics)
Moderator: David Hicks, Co Founder and Chairperson, XM Coach
14:00 - 14:10
KEYNOTE PRESENTATION: FutureTech in eCommerce (2-2:10)
Tracy White, CEO, White and Ward
14:10 - 14:35
PANEL DISCUSSION: Building Unbreakable Bonds- Revolutionizing Customer Connections
Tracy White, CEO, White and Ward
Gianfranco Cuzziol, Head of Customer, Dr. Martens
14:45 - 16:10
ONE-TO-ONE MEETINGS AND NETWORKING REFRESHMENT BREAK
16:15 - 17:15
ROUNDTABLES & HAPPY HOUR
Optimising Returns and Reverse Logistics
Bridge the Gap - Ecom Growth and Omnichannel Optimization
Sustainability Reporting - A Wold West or Untapped Frontier
The Last Mile - Barrier or Catalyst for Growth
Talent Management in Logistics
17:15- 17:20
Clarion Events and Chairperson Closing Remarks
CHAIRPERSON: David Hicks, Co Founder and Chairperson, XM Coach
17:20- 18:50
EVENING DRINKS RECEPTION
08:30 - 09:15
REGISTRATION, BREAKFAST AND COFFEE
09:15- 09:25
Clarion Events and Chairperson Formal Welcome
CHAIRPERSON: David Hicks, Co Founder and Chairperson, XM Coach
09:25 - 10:25
Breakfast Briefings
Cost Optimization in Logistics
Global Expansion - Cross Border and International Growth
Resilient Supply Chain
10:25 - 11:00
OPENING KEYNOTE: Navigating Partnership Choices: Strategic selection of delivery providers
Moderator: David Hicks, Co Founder and Chairperson, XM Coach
Colin Dawes, Head of Logistics, Boden
Rob Owst, Head of Home Delivery, B&Q
11:00 - 12:00
ONE-TO-ONE MEETINGS AND NETWORKING REFRESHMENT BREAK
12:00 - 13:00
LUNCH
13:00- 13:30
PANEL DISCUSSION: Revolutionizing warehousing
Moderator: David Hicks, Co Founder and Chairperson, XM Coach
Clare Bottle, CEO, UK Warehousing Association
13:30- 14:00
PANEL DISCUSSION: Navigating the Future of Delivery- Strategies for optimization and innovation
Moderator: David Hicks, Co Founder and Chairperson, XM Coach
14:00 - 14:40
ONE-TO-ONE MEETINGS AND NETWORKING REFRESHMENT BREAK
14:40- 15:40
ROUNDTABLES & HAPPY HOUR
Optimising Returns and Reverse Logistics
Customer Centric Delivery Strategies
Sustainability in Supply Chain
Talent Management in Logistics
Data and AI
15:40- 16:00
Clarion Events and Chairperson Closing Remarks
CHAIRPERSON: David Hicks, Co Founder and Chairperson, XM Coach
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Sponsorship Opportunities
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