The conference at IRX is more than just a gathering; it's a dynamic and interactive experience designed to empower and inspire.
Hosting multiple dedicated theatres, each focused on a specific area of expertise, this event offers an unrivalled opportunity for those working in the industry, to delve deep into the latest trends and insights that are shaping the retail landscape.

The Future of Commerce
Explore how retailers can bridge the gap between online and physical retail through hybrid commerce strategies and unified customer experiences. Uncover how modern CRM tools and loyalty programmes are transforming customer interactions, whilst advancements in social commerce enables brands to engage with new audiences.

Digital Marketing
Sponsored by:
Delve into the latest trends shaping the future of digital marketing by learning how to harness the power of AI, optimise campaigns across social media and drive results through SEO. This stage will equip marketers with the tools and latest technologies to stay ahead of the curve and build deeper connections with customers.

B2B eCommerce
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Offering real value, insights and education, this theatre brings to life the most sought after topics of B2B eCommerce. Be in the room and get your teams speaking the same language on fundamentals and advanced topics, ranging from the fundamentals of B2B eCommerce, technology selection, customer adoption and more.

Martech Innovation
Discussing the latest trends, innovations, challenges, and best practices within the realm of marketing technology, this conference will equip you with the knowledge, strategies, and inspiration needed to navigate the rapidly evolving landscape and leverage it effectively in your marketing endeavors.

Delivery & Fulfillment
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Discover how retailers are balancing customer expectations for faster shipping, with the need for efficient and scalable logistics systems. Explore the impact of return policies including whether charging for returns influences demand and loyalty. With a focus on innovative solutions like real-time tracking, flexible fulfilment systems and sustainable practices, this stage will equip businesses with the tools necessary to optimise their operations and stay competitive in a rapidly evolving market.