To meet the rising expectations of modern online shoppers, e-commerce brands need to deploy a shipping strategy that's fast, transparent, easy-to-understand, and cost-efficient. The right strategy not only ensures long-term viability and profitability of your business, it also provides consumers with the best service and experience.
As such, Parcel Monitor has recently released a comprehensive guide to shipping and logistics in e-commerce. Here are the main highlights:
78% of buyers don't mind spending more on their items to get free shipping.
32% of shoppers put the environmental friendliness of shipping options ahead of both price and timeliness.
A reliable returns policy is also essential in ensuring optimum customer experience.
Check out the full guide by Parcel Monitor here!