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NEC Birmingham

13 & 14 May 2025

Overview
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ExCel London

1 & 2 October 2025

Why visit Digital Customer Expo?

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NEC Birmingham

13 & 14 May 2025

Overview
Information
ExCel London

1 & 2 October 2025

Why visit Digital Customer Expo?

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Peter Lever, Managing Director, Direct Discounts

You learn something new every time you come to an event like this. It's all about advancing and change. It's never going to stay the same, so you have to embrace change, and when you come to events like IRX & eDX, you can see things that you may never have...

Peter Lever, Managing Director, Direct Discounts

Richard Davies, Managing Director, Hattons

IRX & eDX is an important event in our diary and I’ve been coming for over six years. It’s enabled me take our website forward because of the possibilities opened up. Suppliers send me lots and lots of emails, but they don’t convince me to buy. It’s coming...

Richard Davies, Managing Director, Hattons

Grace Wilkinson, Senior Online Manager of Customer Service, Co-op

I’ve been coming to IRX for a number of years and it’s really good for us at the Co-op because it allows us to see the latest businesses, companies, that are out there offering the latest technology. I would definitely recommend IRX, especially if you are exploring...

Grace Wilkinson, Senior Online Manager of Customer Service, Co-op

Oliver Wilson, Technology Manager, Make A Wish UK

It’s definitely time well spent; it’s always good for us to get out there and sense check everything and chat with suppliers and different partners.

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Oliver Wilson, Technology Manager, Make A Wish UK

Kristian Burnard, Head of Ecommerce, Lounge Underwear

It’s great to be able to collaborate with other merchants, hear what they’re doing, find out about new technologies, what these merchants are offering and how they are working in different ways to us. We are taking in new learning that we can take into our everyday...

Kristian Burnard, Head of Ecommerce, Lounge Underwear

Nick King, Market Research and Insights Director, Autotrader

There’s a good atmosphere here at IRX, there’s a buzz and that’s a good sign. We have all been through a mass forced tech adoption and there's nothing quite like talking to people face-to-face again.

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Nick King, Market Research and Insights Director, Autotrader

Carianne Dukes, Senior Marketing Manager, eComOne

We come to IRX & eDX to connect with our partners and to meet new retailers that we haven't met before or wouldn't necessarily have the opportunity to meet face-to-face. It enables us to grow our business and put us at the forefront in the eCommerce space.

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Carianne Dukes, Senior Marketing Manager, eComOne

Tom Sloan, Head of eCommerce & Digital, Silentnight

The market conditions are difficult, so to be able to hear from brands, suppliers and other retailers about how they are adapting and dealing with the current environment gives us understanding as to whether we are on the right track and how we can implement...

Tom Sloan, Head of eCommerce & Digital, Silentnight

Adil Ladha, Marketing Manager, Sync

These events are the best opportunity to showcase the best, brightest, most innovative technologies and that's why we're here and why we'll continue to come.

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Adil Ladha, Marketing Manager, Sync

Ant Miller, Managing Director of Maksimer

I’m setting up a new eCommerce operation in the UK and need to build my network of partners – and they’re all here at the show! Today has been a bit of a speed-dating marathon! It’s so helpful having everyone together under one roof.

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Ant Miller, Managing Director of Maksimer