Excel London | 1 & 2 October 2025

One change. More value.

Digital Customer Expo (DCX) is now part of Digital Transformation EXPO (DTX)

We’ve joined forces to deliver a bigger, smarter, more connected experience — combining customer engagement and digital transformation in one unmissable event.

What you’ve come to expect from DCX — from CX and engagement strategies to the latest tech tools across AI and automation, data and analytics — is embedded across DTX. That means more exhibitors to explore, more products and solutions to demo, and more real-world case studies and expert insights to learn from.

FIND OUT MORE AT DTX

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What to expect?

DTX is designed to deliver real impact that drives transformation. Through tangible insights, strategic thinking and technologies that propel your business’s growth.

Leading Voices

Hear from industry trailblazers geared to tell-all - what works, what to avoid, and how to prepare for what’s next.

Solutions that Fit

Meet leading solution providers showcasing technologies ranging from data to AI, CX to cybersecurity, plus much more.

Peer Networking

Connect with like-minded peers through networking spaces, peer-led roundtables and interactive workshops.

Hear from...

Taking to the 10 stages, our speakers represent the eyes and ears of the industry. Witheach stage exploring a key focus area, every session dives into the technologies,strategies and cultural shifts transforming your business.

The agenda

Crafted with business transformation, workplace innovation and customer experience in mind, the DTX agenda covers everything you need to scale, optimise and transform.

The agenda will cover:

Customer Journey & Experience Strategies
AI & Automation for Hyper-personalisation
Data, Analytics & Customer Insights
Omnichannel & Multi-modal Communications
Contact Centre Solutions
Conversational AI & Interactive Voice Response

FIND OUT MORE AT DTX

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One venue. Two events. Limitless transformation.

DTX London is co-located with Unified Communications EXPO (UCX), the UK’s leading event for communications and collaboration technology.

With a spotlight on the future of colleague and customer experience, UCX showcases the tools and technologies to help businesses create faster, more personalised and reliable experiences.

If you’re shaping your organisation’s customer experience journey, take a look at what UCX has in store this October!

DISCOVER UCX LONDON

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Looking for content focused on eCommerce platforms & digital marketing?

Our sister event, Internet Retailing Expo (IRX), sits at the core of the eCommerce community. Exploring the future of commerce, digital marketing, the rise of B2B eCommerce and smart delivery, this event is the go-to destination for retailers and brands looking to innovate, network, and scale their online businesses.

Discover IRX 2026

Digital Customer Expo has found a new home at DTX London 2025