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Sponsored by Telesign, BICS and Route Mobile

Join Matthew Bell as he discusses how OTT platforms can rebuild trust, boost engagement, and drive ROI. Learn how to close the gap between you and your customers by leveraging the channels they prefer. Plus, hear real success stories from clients such as Delhi Metro, Impact Guru, Bikaji Food International and more:

 

• How communications have evolved over the years, from the humble SMS to multi-channel and omnichannel options
• The new communications frontier including: WhatsApp for Business, Viber and RCS, and how they're changing the customer experience playbook
• Methods for testing and optimising your engagement strategy

 

Tune in now to gain actionable strategies that will modernise your customer experience.

 

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