Customer Contact and Messaging becomes ever important in an age where people desire contact and communication that is at their fingertips, concise, clean and to the point. The convenience of information at every customer fingertip means that if your content is over complicated or difficult for your customer base to understand then they will simply move along to the next source which is likely to be your competitor.
With new abilities and algorithms being designed to automate and personalise your communication styles, communication leaders are finding the top systems and advancements in technology to help elevate your customer’s experience.
These conduits are ready to openly discuss all the emerging pursuits in tech that are moving the sector forward. Their discussions on Customer Contact messaging will be held during the Digital Commerce Expo where you can register to attend now to hear what they have to say.
Hear from our Speakers
What's on?
Join our conference sessions on Customer Contact & Messaging, featuring speakers from the UK's biggest customer-facing businesses.
Explore the exhibition hall and meet with technology experts who specialise in Customer Contact & Messaging and more.
Take the opportunity to visit Digital Transformation Expo and meet with even more technology experts in Customer Contact & Messaging!
A small sample of the companies who visited in 2023
Don't just take our word for it...
"The market conditions are difficult, so to be able to hear from brands, suppliers and other retailers about how they are adapting and dealing with the current environment gives us understanding as to whether we are on the right track and how we can implement and adapt.
Digital Commerce Expo allows me to understand the market and grow within the market and to be able gain a wider knowledge reach within the eCommerce world."
Tom Sloan, Head of eCommerce & Digital, Silentnight
Dicover more key themes at Digital Commerce Expo
AI & Automation
Architectures & Platforms
Chatbots & Conversational AI
Content Management
Customer Contact & Messaging
Customer Experience (CX)
Data, Analytics & Insights
ERP & IMS
Future of Payments
Integrations & APIs
Personalisation
Product Information Management (PIM)
User experience (UX)