AI and automation are reshaping the digital landscape as we know it, providing tools and insights that drive efficiency forward, enhance customer experiences, and boost revenue.
AI and automation can prevent stock shortages, personalise each customer's experience based on their purchase and viewing history, and boost sales through AI-generated customer service assistants who offer tailored recommendations. These technologies also enhance customer support and provide innovative, specialised solutions tailored to your company's unique needs.
By giving companies the ability to generate customer experience ratings like never before, AI & Automation has seen ample growth. To hear case studies from digital experts and how they have successfully implemented AI and Automation techniques into their own customer journey, join us at the Digital Commerce Expo to learn about how the top innovators are driving AI growth forward.
Hear from our Speakers
What's on?
Join our conference sessions on AI & Automation, featuring speakers from the UK's biggest customer-facing businesses.
Explore the exhibition hall and meet with technology experts who specialise in AI & Personalisation and more.
Take the opportunity to visit Digital Transformation Expo and meet with even more technology experts in AI & Automation!
Don't just take our word for it...
"I’ve been coming to this event for a number of years and it’s really good for us at the Co-op because it allows us to see what other businesses are offering that we aren't. I would definitely recommend, especially if you are exploring new avenues and new technologies."
Grace Wilkinson, Senior Online Manager of Customer Service, Co-op
Dicover more key themes at Digital Commerce Expo
AI & Automation
Architectures & Platforms
Chatbots & Conversational AI
Content Management
Customer Contact & Messaging
Customer Experience (CX)
Data, Analytics & Insights
ERP & IMS
Future of Payments
Integrations & APIs
Personalisation
Product Information Management (PIM)
User experience (UX)