The concept of customer experience is to keep the overall view and involvement of customer facing systems seamless.
This overview of how your customers see your website, system and overall eCommerce services allows for the creation of new approaches to the same challenges.
Our speakers at the Digital Customer Expo will be ready to advice on any challenges you face in your own customer experience portfolios.
Whether its how to efficiently take on omni-channel integration or building more emotional connections with clients and users alike, we have the answer to all your customer experience needs, wants and questions.
See our Speakers from 2024
What happened at Digital Customer Expo 2024?
Join our conference sessions on Customer Experience (CX), featuring speakers from the UK's biggest customer-facing businesses.
Explore the exhibition hall and meet with technology experts who specialise in Customer Experience (CX) and more.
Take the opportunity to visit Digital Transformation Expo and meet with even more technology experts in Customer Experience (CX)!
Don't just take our word for it...
"It’s definitely time well spent; it’s always good for us to get out there and sense check everything and chat with suppliers and different partners.
Oliver Wilson, Technology Manager, Make A Wish UK
Dicover more key themes at Digital Customer Expo
AI & Automation
Architectures & Platforms
Chatbots & Conversational AI
Content Management
Customer Contact & Messaging
Customer Experience (CX)
Data, Analytics & Insights
ERP & IMS
Future of Payments
Integrations & APIs
Personalisation
Product Information Management (PIM)
User experience (UX)